The company invested GEL 1.7 million in infrastructure in 2021. A modern call center was organized, allowing customers to get the information they need 24/7 with minimal waiting time. 5 customer offices have also been opened and customer-friendly payment channels have been organized.
* Telmico investing GEL 1.7 million in infrastructure ** Telmico opening a modern 24/7 call center ** Telmico opening 5 new customer service offices ** Telmico organizing new customer-friendly payment channels
The company plans to invest about GEL 2 million in 2022, primarily in the development of digital services to improve the efficiency and convenience of customer service.
* Telmico investing GEL 2 million in the development of digital services